Contact Us
Manage or cancel your policy
Make a change
If your circumstances change, such as you move house or start a family, you should review your existing cover to check that it still meets your needs.
Keep in mind that if you cancel your policy, you would no longer be protected if anything were to happen.
Choose how you purchased your product
Option 1 
If you purchased your protection product through:
- Non-HSBC financial adviser
- Via a comparison website
- An HSBC Wealth Manager (you would have been referred via your HSBC Relationship Manager)
Tip: If your policy number looks like this; 123456/HS you’re in the right place.
Option 2
If you purchased your protection product through:
- Through a HSBC Mortgage Adviser, either in branch or over the phone
- From the HSBC UK website
Option 1
Option 2
If you purchased your protection product through:
- Non-HSBC financial adviser
- Via a comparison website
- An HSBC Wealth Manager (you would have been referred via your HSBC Relationship Manager)
Tip: If your policy number looks like this; 123456/HS you’re in the right place.
If you purchased your protection product through:
- Through a HSBC Mortgage Adviser, either in branch or over the phone
- From the HSBC UK website
Here’s how to get in touch
Write to us
Customer Services Centre Chesnara Life (UK) Ltd, PO Box 1053, St. Albans, Hertfordshire, AL1 9QG
